BOOKING TERMS & CONDITIONS (“T’s and C’s”) 

 

  1. BOOKINGS AND APPLICATION OF THESE T’S AND C’S
      • The Client, in signing and submitting the Booking Form to the Tour Operator, thereby represents and warrants to the Tour Operator that, with effect from the Signature Date and every day thereafter until the expiration or earlier cancellation of the Tour Package, he/she is authorised to: (i) sign the Booking Form; and (ii) accept these T’s and C’s both in relation to himself/herself and on behalf of each of the other persons referred to in the Booking Form (if any) and (iii) the persons referred to in the Booking Form have secured the necessary passports, visas and inoculations for the booking, and wish to proceed with the itinerary reflected in the Booking Form and (iv) the persons referred to in the Booking Form are not residents of South Africa and the tour package is or will be arranged prior to their arrival in South Africa.
      • In signing and submitting a Booking Form, the Client thereby also:
        • acknowledges that the Client was provided with full information in relation to:
          • the Tour Operator (being its full name, licence or registration number (if any), and its VAT registration number (if any) ;
          • the address of the Tour Operator and/or the address of its supplier’s (if any) physical business premises, and related contact details;
          • the address/es of the premises at which, or from which, the Tour Operator’s services will be supplied as applicable;
          • the salient details of the Tour Package and its features including, by way of example:
            • whether the Tour Package is in fact eligible for booking;
            • modes of transportation; and
            • places of accommodation and their nature;
          • the Total Tour Price, which includes Applicable Taxes and, where applicable, the Management Fee; and
          • the currency in which amounts under these T’s and C’s are payable;
        • acknowledges that the Client read and understood these T’s and C’s; and
        • makes an offer to contract with the Tour Operator in relation to the Tour Package on the terms detailed in these T’s And C’s.
      • Subject to clause 3.1, upon the Tour Operator accepting an offer from the Client as contemplated in clause 1.2.3 (by way of the issue of a Booking Confirmation to the Client), a contract shall come into existence and bind the Parties on and with effect from the date of receipt (or deemed receipt) of the Booking Confirmation by the Client (the “Booking Acceptance Date”), all on the terms and conditions contained in the Booking Form as read conjunctively with these T’s and C’s.
    1. APPLICATION OF THE CONSUMER PROTECTION ACT (CPA)
      • To the extent that these T’s and C’s are regulated by the CPA, the Parties agree and acknowledge that it is not intended that any of these T’s and C’s should contravene any provision of the CPA. All the provisions hereof must be treated as being qualified only to the extent necessary, to ensure that the provisions of the CPA are complied with at all times.
    2. TOUR OPERATOR’S RIGHTS AND RESPONSIBILITIES SPECIFICALLY
Cancellation from Booking Acceptance Date to 51 (fifty-one) days prior to the Tour Start Date: 25% (twenty-five percent) of the Total Tour Price
Cancellation from 51 (fifty-one) to 30 (thirty) days prior to the Tour Start Date: 50% (fifty percent) of the Total Tour Price
Cancellation within 30 (thirty) days prior to, or on/after, the Tour Start Date: 100% (one hundred percent) of the Total Tour Price